(july 20, 2010)
my whirlwind updates are hopelessly out of order, but this news was just too good to pass up!!
today was our bi-annual Quality Assurance inspection at the hotel. we scored an Outstanding, which is our 13th Outstanding in a row!! (For those of you keeping track, that equals 13 inspections since I've been the General Manager, and ALL of thoe inspections have scored Outstandings). (I'm definitely keeping track!)
there is no way i could share this great news with the blogosphere without thanking my AMAZING team - the folks who get it done day after day after day.
and thanks to all of you who have continued to travel, even as the pursestrings cinched tighter and tighter. you make every day worth it!